POLICIES AND PROCEDURES

We understand that life happens, and canceling your membership may be the right decision for you now. Please note that when canceling a membership, you may be subject to enrollment fees and new membership rates should you decide to return. That’s why we offer the option to freeze your membership instead of canceling it.

To proceed, please click on one of the options below:

• Freeze Membership
• Cancel Membership

To request to cancel your Fusion Membership, please complete and submit our Fusion Cancellation Request Form.

Things happen. If you need to cancel your Personal Training agreement or skip a recurring payment, please click the link below to begin.

• Personal Training Cancellation Request Form
• Personal Training Skip a Payment

At American Family Fitness, we believe that good family dynamics keep everybody happy. To provide a comfortable experience for everyone in our clubs, all members and guests must observe our club policies and Member Code of Conduct.  

Member Code of Conduct  

Updated November 5, 2023 

American Family Fitness strives to provide a safe, comfortable, and non-threatening environment for all staff and members.  AFF strictly prohibits any abuse of profanity, whether verbal or in any form of display.  Any aggressive or threatening behavior towards staff or other members is not tolerated and may result in a termination of membership.   

Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies, including disruptive behavior or disrespecting staff, members, or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies, and Member Code of Conduct are subject to change with or without notice. 

In inclement weather, American Family Fitness will issue changes and/or updates in operations such as club hours via email, amfamfit.com, and Facebook and Instagram stories.

• Subscribe to American Family Fitness Club Alerts
• Follow American Family Fitness on Facebook and Instagram

Guests are welcome anytime and must adhere to the guidelines, policies, and code of conduct followed by American Family Fitness members and the additional policies outlined below. 

• The standard guest fee is $20 per visit.
• Upon entering American Family Fitness, all guests must present a valid photo ID, provide contact information, permit a photo to be taken for our records, sign the guest register, waive liability, and adhere to the Member Code of Conduct.
• Guests under 18 years of age are allowed to use the facilities provided they present a signed waiver from a parent or legal guardian.
• Guests under the age of 14 must be accompanied by an adult 18 and older, who must remain in the facility while the minor is in the facility.

Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies, including disruptive behavior or disrespecting staff, members, or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies, and Member Code of Conduct are subject to change with or without notice.

Basketball

• Basketball courts are available to members only.
• Members must present a key tag or ID at Welcome Desk to obtain a basketball.
• Pick-up Games
  • Sign-in sheets are located in each court area.
  • All participants must sign themselves in.
  • Teams will be determined by the order in which names appear.
  • Dunking or foul language is not permitted and may result in the suspension of membership.
  • The first game is to 16 points; subsequent games are to 11 points.

• • During Open Gym times, groups of 10 or more people may play full-court basketball if no one else is on the court. If additional members arrive, the full-court game is expected to adjust to a cross-court game after two more points of play to ensure that all members can play during open gym.

Racquetball

• Reservations are required and can be made up to three days in advance by contacting our Welcome Desk.
• Reservations will be forfeited if you are not on the court within fifteen minutes of the reserved start time.
• Proper attire is required (shorts, shirt, court shoes, protective eyewear) at all times.
• Non-marking shoes only.
• Racquetball courts are available to members only.

Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.

Ages

Infants 6 weeks to kids 13 years of age are welcome in the KidZone. Please note that a Family membership is required to utilize our KidZone facilities.

Reservations

In order to provide the appropriate care for your little ones, reservations are required for infants 6 weeks to 12 months and may be made by contacting the KidZone. Reservations are not required for toddlers one year and walking to 13 years.

Time Limit

The maximum allowable time for any child in the KidZone is 90-minutes for the first visit in one day. The second visit made on the same day may not exceed 60-minutes.

Safety

As a family-friendly club, we understand how important it is to feel safe bringing your little ones with you while you exercise. Our KidZone has implemented enhanced protocols that are consistent with CDC guidelines and cleaning practices. We've also put into place a Member Code of Conduct & Safety Oath for all members to closely adhere to while using the KidZone.

• Parents are encouraged, but not required, to wear a face mask when dropping off and picking up their child(ren).
• Children ages 2 - 4 are suggested to wear a face-covering (except during physical activity).
• Children ages 5 - 13 must wear a face covering (except during physical activity).
• Anyone entering the KidZone must wash their hands or use the sanitizing solution before admittance.
• Our KidZone staff practices touchless childcare. When contact with a child is necessary, a staff member will contact the parent in the club.
  

Youth Fitness - Ages 9-13

Use of specific cardio and strength training machines is permitted while under the supervision of a parent. Should assistance be required, please see the Welcome Desk or Fitness Staff for assistance.

Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice

Whether you just started working out or are a seasoned member of American Family Fitness, we are thrilled that you are a part of the AFFamily and are in the gym working out. We recognize that you may want to share your #gymselfie on social media. How else are you going to inspire your followers right? 😉

Before you take that #gymselfie, we’d appreciate you reviewing our cell phone policy and etiquette tips:

• Keep it in the lobby. As a courtesy to other members and guests, talking on a mobile device (includes cell phones and tablets) is strictly limited to the lobby. Remember,

  private conversations don't belong in public spaces.

• No selfies, photography, or videography in the locker room. 
  Respect the privacy of all members, staff and guests. Recognizable or not, no one wants to explain to their mother why they’re on social media in their birthday suit. 
• Look before you snap.
  You know that moment when you’re like, “WOW, check out my arms! They look good. Let me take a selfie.”? Before you snap that pic, double check the background. Look around you and make sure that you won’t accidentally capture someone nearby. While you may be camera ready, the person on the stair machine behind you most likely isn’t.
• Work harder in the gym, less on the pose. 
  Losing the last 5lbs or building lean muscle takes time and so does capturing that perfect gym selfie. Before you start posing, remember why you’re here and ask yourself will this get me closer to my goal? #nofilter
• Focus on your workout. 
  We like you. We like you a lot. We like you even more when you’re focused on your workout and getting results than what you’re doing than your phone.

Our Social Media Team frequents our clubs to help capture photos and videos of classes in action, trainer tips, member success stories and more. We'd love to share your smile and success on social. Should you wish not to be featured, kindly let our team know.

Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.

Whether you just started working out or are a seasoned member of American Family Fitness, we are thrilled that you are a part of the AFFamily and are in the gym working out. We recognize that you may want to share your #gymselfie on social media. 

All members and guests are required to adhere to the following policies:

• Wipe down equipment before and after each use with the sanitizing solution and microfiber towels provided throughout the club
• Children 13 years and under are not allowed in the free weight room
• No gym bags or personal items in the free weight room
• Use only one piece of equipment at a time
• Strip all weights from machines and bars when finished
• All weights must be re-racked after use.
• Do not drop weights on the floor
• Do not remove any weights from the weight room
• Fusion studios and any closed training areas are reserved for Personal Trainers and clients
• Unauthorized freelance personal training, or one-on-one training/coaching by or of members, is strictly prohibited; AFF provides a qualified, trained staff of certified personal trainers
  
  

Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.

Proper attire is always expected and close-toed shoes are required. No jeans, ripped t-shirts, or cut-off shorts. Management reserves the right to request adjustments or additions to attire if deemed inappropriate.

Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members, or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies, and Member Code of Conduct are subject to change with or without notice.

Swimming Pool & Pool Area

• All patrons MUST shower BEFORE using pool and/or whirlpool
• Please be advised that there is no lifeguard on duty and adult supervision is required for all children 13 and under while in the pool area.
• Children 13 and under require adult supervision; adult must be in wet area at all times
• No diving, running or rough play
• Do not enter water with an open cut; no band-aids
• Children are NOT allowed in class area of the pool during water fitness classes; please see schedule for class times
• Respect any class in progress; no loud noises around class zone
• Chewing gum, glass, and food are not permitted in the wet area
• Lap lane use is for lap swimmers, runners or specified exercises; please limit your time to 20 minutes. If all lanes are taken, share space when possible and maintaining 10 feet.
• Children 9 & up may use lap lanes as long as they are actually swimming laps and/or exercising. They, also, must be supervised by an adult.
• No hanging, sitting or lying on lane lines
• Please remove kick boards, noodles, toys and any other aquatic equipment from water when not in use
• Certain aquatic equipment for use only during supervised programs or by the discretion of aquatic staff
• Children in diapers MUST wear swim diapers designed specifically for pool use
• Appropriate swim attire must be worn at all times
• Courtesy towards other members and staff is expected at all times
• Please remove all newspaper, magazines or other reading materials from wet area
• Cell phone usage in wet area is prohibited
• Staff only allowed in aquatic closets, bins and/or pump room
• Wet area closes 15 minutes prior to club closing

Kids Pool Play Area & Water Features

• While in all pool areas, walk, do not run, through water features or on the pool deck. while in the pool area.
• Do not hang or swing on water features.
• A direct adult supervision is required while children are in pool area.

Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.

• Anyone who suffers from diabetes, high or low blood pressure, or has a heart problem should not use the whirlpool without first consulting their doctor.
• Pregnant women should avoid the whirlpool because of the high temperatures.
• A guideline for the initial use for healthy individuals is three to five minutes. Recommended time for regular use is 15-20 minutes. And, of course, listen to your body.
• Parents should limit their children to a maximum of five minutes per exposure.
• Children 5 and under are prohibited.
  
  

Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct subject to change with or without notice.

• Consult a doctor if you have high or low blood pressure, diabetes, or a heart problem; do not use if you are pregnant.
• It is advisable to limit time in the sauna or steam room to no more than 20 minutes at a time.
• For the body’s cooling system to work properly, it is preferable to allow sweat to dry on your skin before you shower it off, cooling the skin as it evaporates.
• Please use the shower before entering.
• Children under 14 are not allowed.
• Exercise attire or swimwear is required in both steam & sauna areas.

Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.

• Locker rooms are available for use by all members.
• Parents are not to bring children of the opposite sex, 3 years of age or older, into locker room area as a courtesy to other members.
• Locks are not provided. Locks left on overnight will be removed by our staff.
• Shower facilities, body wash, and hair dryers (upon request) are provided.
• Towel rental is available at the Welcome Desk.

Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.

• While in all pool areas, walk, do not run, through water features or on the pool deck. while in the pool area.
• Do not hang or swing on water features.
• A direct adult supervision is required while children are in pool area.
  
  

Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct subject to change with or without notice.

Richmond Fitness DBA American Family Fitness ("us", "we", or "our") operates the https://www.amfamfit.com website and the American Family Fitness mobile application (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

Service
Service means the https://www.amfamfit.com website and the American Family Fitness mobile application operated by Richmond Fitness DBA American Family Fitness.

Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time, through your device settings.

Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

Use of Data

Richmond Fitness DBA American Family Fitness uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data Under General Data

Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Richmond Fitness DBA American Family Fitness legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Richmond Fitness DBA American Family Fitness may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it's not overridden by your rights
• To comply with the law

Retention of Data

Richmond Fitness DBA American Family Fitness will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Richmond Fitness DBA American Family Fitness will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Richmond Fitness DBA American Family Fitness will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If Richmond Fitness DBA American Family Fitness is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Richmond Fitness DBA American Family Fitness may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Richmond Fitness DBA American Family Fitness may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Richmond Fitness DBA American Family Fitness
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

"Do Not Track" Signals Under California Online Privacy Protection Act (CalOPPA)
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

• If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Richmond Fitness DBA American Family Fitness aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
• If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
• In certain circumstances, you have the following data protection rights:
  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that
    information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Richmond Fitness DBA American Family Fitness relied on your consent to process your personal information.
  • Please note that we may ask you to verify your identity before responding to such requests.
  • You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.

• Google Analytics
  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
  • Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Behavioral Remarketing
Richmond Fitness DBA American Family Fitness uses remarketing services to advertise on third
party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

• Google AdWords
  • Google AdWords remarketing service is provided by Google Inc.

• • You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
  • Google also recommends installing the Google Analytics Opt-out Browser Add-on- https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. 
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
• Facebook
  • Facebook remarketing service is provided by Facebook Inc.
  • You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
  • To opt-out from Facebook's interest-based ads follow these instructions from
    Facebook: https://www.facebook.com/help/568137493302217
  • Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising
    established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in
    Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
  • For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

Links to Other Sites

• Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
• We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

• Our Service does not address anyone under the age of 18 ("Children").
• We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

• We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
• We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
• You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Questions?
For questions regarding our Privacy Policy, contact us.

Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.

Powered by MotionVibe®

and participate in fitness challenges. 

• Touchless Check-in at all AFF locations
  No more fumbling with your keys. Upload your barcode to the app for a smooth check-in.
• Vibe with Instructors & Trainers
  Vibe and follow your favorite instructors, coaches, and personal trainers
• Club Alerts
  Receive important email alerts including club closures, class cancellations, or changes to scheduled instructor or format.
• Schedule Your Spot in Fitness classes
  View schedules and register for Group Fitness and Aquatics classes, and Fusion and X-Train team training sessions.
• Access Your Member Account
  Access your account via the Member Portal to make a payment, update your contact info, or view club visits.
• And more...
  Add yourself to class waitlists, participate in fitness challenges, and see current promotions.
  

Download the App

Visit the App Store or Google Play to download the app and create your account. (This is separate from your AMFAM member account and previous app accounts

STEP 1

• Once you’ve downloaded the app, tap “Click here” at the bottom of the screen. 
• Enter your barcode number (found on the back of your key tag), first and last name, and click “Sign-Up Now”
• Enter a username and create a password. 
• Select your home club and click “next”.

STEP 2

• Click on the profile icon in the upper left-hand corner.
• Click “Account”. Under Basic Info, click “Edit”.
• Scroll down and select Gender.
• Enter birthday and contact info and “SAVE”.

Register for a Class

To register for a class, simply click “REGISTER”. A pop-up will inform you that you have been registered with instructions to arrive 10 minutes prior to class.

Unregister for a Class

If after registering for a class you find that you can’t make it, click “UNREGISTER” to remove yourself from the class.

Waitlist

If the class has “0 spots remaining”, you have the option to be placed on a “WAITLIST”.

Click, “Yes, add me to the waitlist” to be added. If an available spot opens, the first person on the waiting list will be notified via email that they have been added to the class.

REMINDERS: Email reminders are automatically sent two hours prior to class start time for classes that are on your timeline (i.e. registered for). If you cannot make the class, you are provided the opportunity to unregister.

Sweat your way to a healthier you in the company of friends. Enjoy the motivation, energy, and camaraderie of our group fitness classes. At American Family Fitness, you’ll never want to work out any other way again.

What is Fusion Small Group & Team Training?

Challenge yourself with our results-driven program: Fusion small group and team training! We've combined fun and fitness into an exciting, motivating, and convenient package. With Fusion you get:

• MyZone heart rate technology for real-time feedback

• Cutting edge workouts customized for the best results in the least amount of time

• Expert coaching by a Certified Personal Trainer in an energetic and competitive team environment

• Affordable private, small group and team training exclusive to American Family Fitness members

What is the difference between Fusion Small Group & Fusion Team Training?

Our Fusion program offers private Small Group Training and Team Training sessions to Fusion Members.

What are the benefits of Fusion Small Group Training?

In the Small Group setting, we will place you in the proper level of training for your goals and concerns. During your training sessions, you will meet with one of our Certified Personal Trainers in our Small Group format (2-4 people). In this personalized setting, you will benefit from more personal instruction while focusing on your specific goals. It's a fraction of the cost of one-on-one personal training - with the added motivation of your workout partners.

What are Foundations, Afterburn, and Industrial Strength?

Foundations, Afterburn, and Industrial Strength are our Fusion team training workouts that are specifically customized for the best results in the least amount of time change weekly to provide you with the results that you're looking for.

Foundations

You can't build a great home without a solid foundation. Likewise, before we begin to build more advanced layers of fitness, you first need to establish proper movement and a base level of conditioning. With a challenging, full-body program, Foundations will ensure that you avoid injury, make progress at your pace and begin the path to success.

Afterburn

If your goal is fat loss, then Afterburn is for you! This program is specifically designed to increase your metabolism so that you're burning calories during and after your workout, and even while you sleep! Not only will you get an amazing workout but you will love the community you build through our group format - that's the beauty of team training!

Industrial Strength

Want to get stronger, slimmer, and more athletic? Industrial Strength is the solution. Working with heavier loads and fewer reps means more strength without bulk. This program combines old-school tools with modern science to provide you with the fastest path to better strength and conditioning.

Where is Fusion available?

Available at Short Pump, Chester, Mechanicsville, Virginia Center Commons, and Fredericksburg clubs.

Is Fusion Small Group & Team Training open to all members?

Fusion is available as an add-on to your American Family Fitness membership. To add Fusion to your membership, please see a Fitness Manager.

American Family Fitness participates in the SilverSneakers® program, a health and wellness program designed for adults 65+ that is included with many Medicare Advantage Plans.